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Privacy Policy

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. You can unsubscribe to these emails if we get too annoying. 

 

Section 2 - Consent 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@mekainnovation.com

 

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

 

Section 4 - Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.  

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.  

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Section 6 - Cookies

We use cookies to enhance the experience throughout the site. Click here to find out more about the cookies that Wix leaves on your computer.

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Section 7 - Age of consent 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

Section 8 – Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer/Data Protection Officer at contact@mekainnovation.com

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Correct as at 16th August 2026

Data Protection Notice

Meka Innovation Pte Ltd – Data Protection Notice

 

1. Introduction

  • Purpose: This notice explains how the organization collects, uses, discloses, and processes the personal data of external parties (e.g., customers, visitors, website users).

  • Commitment: Meka Innovation Pte Ltd is committed to protecting your private data and complying with all the applicable data privacy laws in Singapore.

 

2. Personal Data We Collect

  • Types of Data: 

    • Identity data: Full name, NRIC/FIN (only if legally required), date of birth.

    • Contact data: Email address, phone number, residential/billing address.

    • Technical data: IP address, cookies, browsing behavior on website.

    • Visual data: CCTV footage from physical premises.

 

3. Purposes of Collection, Use, and Disclosure

  • Operational needs: Fulfilling transactions, delivering products, or providing services.

  • Communication: Responding to inquiries, feedback, or complaints.

  • Security: Monitoring premises via CCTV for safety and fraud prevention.

  • Marketing : Sending newsletters or promotional materials (only if explicit consent is obtained).

 

4. Disclosure of Personal Data

  • Third parties: 

    • Service providers: IT vendors, logistics partners, cloud hosts, and payment gateways.

    • Legal authorities: Regulatory bodies or law enforcement when required by law.

  • Cross-border transfers: Data may be transferred and stored on servers outside of Singapore. 

 

5. Consent and Withdrawal

  • Giving consent: By disclosing your date, you are giving consent for storage, disclosure and use of the data

  • Withdrawing consent: If you would like to withdraw consent, please send an email to the Data Protection Officer at contact@mekainnovation.com

 

6. Access and Correction Rights

  • Access requests: If you would like to access your data, please send an email to the Data Protection Officer at contact@mekainnovation.com

  • Correction requests: If you would like to update your data, please send an email to the Data Protection Officer at contact@mekainnovation.com

  • In accordance with the PDPA, we aim to fulfill access requests within 30 days. A reasonable administrative fee may apply to cover data extraction costs.

 

7. Security and Retention

  • Protection measures: Access to your data is restricted via restricted administrative access privileges.

  • Retention period: The data is retained only as long as necessary to fulfill business and operational functionality or to meet legal and audit requirements. Once no longer required, data is permanently scrubbed or anonymized.

 

8. Updates to this Notice

  • Modifications: Meka Innovation Pte Ltd reserves the right to amend the notice.

  • Effective Date: 29th September 2026

 

9. Contact Our Data Protection Officer (DPO)

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